Scaling Product in a Two-Sided Marketplace

Maud Larpent posted December 20, 2017
In a two-sided marketplace, innovating and launching new and exciting features for your end users often means getting new content from your suppliers, getting it in a different format, or at a different speed, etc. When your marketplace is the size of TripAdvisor’s, and connects to hundreds of partners that all have different means to connect their supply, this can lead to a very disparate content. In this context, providing…
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Directly Responsible Individuals

Matthew Mamet posted October 10, 2017
The context behind the Directly Responsible Individual (DRI) is found in a lesson learned from Steve Jobs. Steve had a habit of making sure someone was responsible for each item on any meeting agenda, so everybody knew who is responsible. “Any effective meeting at Apple will have an action list,” says a former employee. “Next to each action item will be the DRI.” A common phrase heard around Apple when someone…
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